Calls cost £3.60 per minute, plus your phone company’s access charge. Calling BT customer service faster by Sumando. We are a Call routing, recording and transcript service. The premium rate telephone connection service number is operated by Sumando Servicios Inteligentes SL and is not affiliated with, or operated by, BT. A direct number may be available on the BT’s website for free by clicking here.
If you do not wish to use this premium rate connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found in the link above. Callers must be over 18 and have the bill payer’s permission.
Methods of contacting BT
Contact number BT or Contact Support number BTThere are multiple methods to contact BT. Firstly, BT has to include a set of contact details on its website and in the terms and conditions. In these details, you will be able to find BT’s phone number, BT’s address, BT email as well as Facebook, Twitter and other social networks that BT may be subscribed to.
When speaking to BT
When calling BT you will want to remain calm and collected on the phone. You may also find it helpful to have a pen and paper handy in the the event you need to note anything down during the coversation. This allows for any resolutions and issues to be amended quickly without stress.
Our Best Way to Sort a Problem with BT
If you are struggling to contact BT we suggest sending them emails. The reason we suggest this is because you and BT will have a record on system showing when you contacted BT and BT’s response to it. If they fail to respond it can be advantangous to have a record of all communications . However, we do recommend you chase up BT every other day if they fail to respond. If your issue/complaint to BT can not be dealt with by customer support, ask to speak to a manager who should hopefully be able to help.