Calls cost £3.60 per minute, plus your phone company’s access charge. Calling EDF customer service faster by Sumando.We are a Call routing, recording and transcript service. The premium rate telephone connection service number is operated by Sumando Servicios Inteligentes SL and is not affiliated with, or operated by, EDF. A direct number may be available on the EDF’s website for free by clicking here.
If you do not wish to use this premium rate connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found in the link above. Callers must be over 18 and have the bill payer’s permission.
EDF Energy is an integrated energy company in the United Kingdom, with operations spanning electricity generation and the sale of gas and electricity to homes and businesses throughout the United Kingdom. It employs 13,331 people and handles 5.7 million customer accounts.
EDF Energy Customers (trading as EDF Energy) is wholly owned by the French state owned EDF (Électricité de France) and was formed in 2002, following the acquisition and mergers of SEEBOARD Plc (formerly the South Eastern Electricity Board), London Electricity Plc (formerly the London Electricity Board or LEB), SWEB Energy Plc (formerly the South Western Electricity Board) and two coal-fired power stations and a combined cycle gas turbine power station.
In 2009, EDF Energy took control of the nuclear generator in the United Kingdom, British Energy, buying share capital from the government. This made EDF Energy one of the largest generators in the United Kingdom, as well as the largest distribution network operator.
The Development Branch of EDF Energy was formed in April 2004, bringing together the separate infrastructure interests of what were LE Group, SEEBOARD and SWEB. The focus for the Branch is development activity through the participation in major new infrastructure projects, largely in the public sector through Public-private partnership (PPP) and Private Finance Initiative (PFI) type schemes. The Development Branch of EDF Energy was later dissolved in October 2006.
The electricity distribution (or downstream) networks formerly known as EDF Energy Networks were sold in Nov 2010 to Hong Kong-based Cheung Kong Group (CKG), owned by billionaire Li Ka Shing. Later, EDF Energy Networks was renamed to UK Power Networks.
In December 2014, EDF sold three small United Kingdom based wind farms with a combine capacity of 73 megawatts to the China General Nuclear Power Group for an estimated £100 million. In November 2017, EDF Energy sold its majority stake in five wind farms across Cambridgeshire and Lincolnshire for £98 million.